If I am currently in the process of renewing my passport, how can I update my passport information on Tour Hero once I receive the new one?

Modified on Wed, 25 Sep at 12:46 PM

You can follow the steps below:

1. Log in to your TourHero account www.tourhero.com

2. Click on your profile picture

3. On the dropdown list select "Edit profile"

4. Click on the blue navy "Edit" button in the information they want to change/update

Please keep in mind that you must notify us the change of your passport details. We are able to make this update up to 15 days before the start of the trip so we can issue your flights tickets and hotels reservations with the correct information!

*VAOVA is not responsible for the fees charged due to change of tickets or reservations if you don't notify us in this term above.

Please send us a ticket or contact us via WhatsApp if you need more information or you are having any issue!